Hooded Mask Commission Info

When it comes to custom fit products, Wild Gasmasks can also get personal.  For an extra bit of coverage, a hood can really add to one’s mask order. We hope this guide is helpful for choosing a mask.
Before ordering, we ask that you view our product information for all safety and legal advisement.

As always, please don’t send us your design idea unless you have committed to commissioning us.  Unsolicited design Ideas will be rejected.  At any given time we have ideas in the works and we do not wish to get into a “you stole my idea!” debate anytime in the future.

Sizing For Your Hood

Like standard horse and dragon masks, hooded masks work off of this sizing chart. We can work with both metric or English measurement systems, so use the units you are best comfortable with. If in doubt about measurements, you can take a snapshot of you with the tape measure wrapped around you for a measurement.  We may be able to help asses any inaccuracies. For your discretion, you can blur out your eyes and other features. 🙂 Just make sure that we can see your face’s shape and profile.

For More Precise Results…

While our 8 measurement chart is useful for covering all aspects of fitting a customer’s head, there is a way to ensure further accuracy. Through the use of strong twine and precise cutting, customers can create a set of physical gauges for each measurement that we require for hoods.  We do realize that some of this creates more “work” for the people who wish to have our creations in hooded form. For our international customers, this can add extra weeks before we require the deposit as we await the arrival of your strings. However, this is a great technique to clear up any possible variances in your results.

Set of eight strings laying upon a black rubber mat.

A set of strings, submitted by one of our hooded mask commissioners.

We suggest using a strong twine or string.  It also helps to have a friend there to make the process of cutting the strings and taking measurements easier.  For each of the eight measurements, follow these steps.

  1. Wrap the string along each measurement, using your string. Do not hold it tight to the face or head.
  2. Mark with a pen on the area of string where the twine meets.
  3. Pulling the string away from the face, you can optionally take this measurement again using the tape measure. We need the measurement (inches or centimeters) recorded down, for emailing to us later.
  4. Take the string and make a cut exactly in the spot where you marked it. Using a sticky label (such as an office folder label), double it over around the string.  Label it with the number corresponding to the measurement you just took. Set aside.
  5. Repeat Steps 1 through 4 for the rest of the measurements.

When all strings are labeled, simply enclose this into an envelope. We will provide you an address you can send it to.

Turn-Around Time

The complexity of your order will determine how long you can expect to wait. Hooded masks take ten to twelve weeks to create, starting from the time that the initial deposit is confirmed and we have the customer’s measurements. Depending on the complexity of your paint job, this can also factor in as additional time needed to complete your order.  Our gets updated as we move our production line through. This includes anyone seeking a custom paint job. For those who are adding a hood, expect anywhere from ten to twelve weeks while we assure your mask’s custom fit.  Orders essentially begin when the order queue status changes from “QUEUED” to “MANUFACTURING”.

While we love our work, Wild Gasmasks is not our full time income, so we give the above time periods with as much “wiggle room” as possible for any  unforeseen circumstances which might take our time away from the lab. If your mask is part of a special event, we ask that you place your order with ample time to prepare your costume debut. If you need to gauge an upcoming event or deadline, by all means, contact us first.

Payment

Our primary point of sale is through our Paypal account.  However, those without a Paypal account can use a or Visa or MasterCard to purchase our goods, through Paypal’s verified merchant system. Custom fit products require a 50% deposit, with a possible “paint deposit”, depending on how specialized (not to mention personal) your paint design is. Wild Gasmasks deposits are non-refundable, so please make sure you wish to commit to these options.

Be sure to let us know if the email address on your Paypal differs from the one you used to contact us. Wild Gasmasks understand the importance of Paypal receiving a portion of money every time we do business. Please send this payment with “Add Purchase Protection on eligible purchases” checked on. This ensures that your purchase is protected by Paypal, as well as allowing Paypal to collect their transaction fees. After receiving email notification of your order’s completion, payment must be received within two weeks or your order may be canceled.

Shipping

Domestic orders will be sent by insured USPS Priority mail. International orders are also shipped via USPS but we cannot offer insurance, due to the item being picked up by the respective country’s courier service.  International insurance can be purchased outside of USPS’ insurance, if one requires it. We happily accept orders from Europe, Oceana, Australia, and the Americas  (If you think you do not see your area listed here, please inquire.)

Your mask will be shipped in a cloth bag of its own and carefully shipped.  Due to the time that your mask may spend in transit, we only do a light spot cleaning. While we do clean our creatures before shipment, its recommended that you still clean the mask upon receiving it. Use a cloth with soapy water to clean your mask and then allow it to dry.  Finish with your favorite latex dressing for a shiny look.

For overseas orders, please check your country for items falling under Tariff Code #9505900000, as this will help you determine your local VAT.  Wild Gasmasks will never ship your item overseas, designated as a “gift”.  While we do our best to help ease shipping costs, you will be responsible for all customs and duties upon pick up. While we can ensure that your order is put in the mail in a timely manner, international shipment times will vary from country to country.

Terms of Sale

By purchasing any product from WildGasMasks.com, you (the purchaser) expressly acknowledge and agree to the following terms, in advance of your Payment. Additionally, Wild Gasmasks reserves the right to refuse service to Anyone.

Refunds:

Once you commit to purchase and the Item has been shipped to you, Absolutely No Refunds will be issued: All our products come into intimate contact with their wearers. Thus moisture from respiration & bodily oils can be absorbed into the latex even with one wearing.

Warranty:

This mask is warrantied against any defect which affects functionality of the mask for a period of 1 year after purchase. PLEASE NOTE: Every Wild Gasmask is a Hand-made product, and therefore will have Surface Features on each mask which are unique to that mask: ALL Such Surface Features are Not Covered by this warranty. Additionally, any abuse of the product, including exposure to strong chemicals or use as a life safety device will immediately void this and any other warranty, expressed implied, or enforced. Please see the Product Information Page for more information.